Privacy policy

Thank you for visiting EBK Travel And Tours. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. By accessing or using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect various types of information when you use our website, including:

Personal Information: Name, email address, phone number, billing address, and other information you provide during account registration, booking, or contact with our customer support.

Payment Information: Credit card details, payment history, and related payment information required to process transactions.

Usage Data: Information about your interactions with our website, such as pages visited, products viewed, and actions taken.

Communication Data: Any communication sent to us, including emails and customer support inquiries.

2. How We Use Your Information

We use the collected information for the following purposes:

Providing Services: To process bookings, manage reservations, and offer travel-related services.

Personalization: To tailor our offerings and recommendations based on your preferences and past interactions.

Communication: To respond to your inquiries, send booking confirmations, newsletters, and promotional materials.

Payment Processing: To process payments and prevent fraudulent activities.

Analytics: To analyze user behavior, improve our website's functionality, and enhance user experience.

3. Data Sharing and Disclosure

We may share your information with:

Service Providers: Third-party partners who assist in delivering our services, such as hotels, airlines, and tour operators.

Legal Requirements: When required by law or legal process, we may disclose information to law enforcement authorities or other government officials.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Your Choices

You can:

Access, correct, or delete your personal information by contacting us.

Opt-out of receiving marketing communications.

Disable cookies through your browser settings.

6. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from individuals in this age group.

7. Updates to this Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at [contact email/phone number].