Distribution information

Distribution Information

At EBK Travel And Tours, we are committed to ensuring a seamless and efficient distribution process for our travel services and products. Below, we outline the key information regarding the distribution of our offerings:

1. Booking and Confirmation

When you book travel services or products through our website, you will receive an immediate confirmation email containing the details of your booking. This email will serve as proof of your reservation.

2. E-Tickets and Vouchers

For services such as flights, tours, and activities, we provide e-tickets or vouchers that can be conveniently accessed and presented through your online account or email. These electronic documents contain essential information, including booking references and contact details for local providers.

3. Itinerary Updates

Any updates or changes to your travel itinerary will be communicated to you via email or phone. We recommend checking your email and the contact information provided during booking regularly to stay informed about any modifications.

4. On-Site Information

For tours, activities, and transfers, you will receive detailed information about meeting points, pick-up times, and any necessary contact details for local guides or operators. This information is typically provided in your booking confirmation email.

5. Customer Support

Our customer support team is available to assist you before, during, and after your travel experience. If you have any questions or require assistance related to the distribution of our services, please don't hesitate to contact us using the provided contact details.

6. Cancellations and Refunds

If you need to cancel or modify your booking, please refer to our Cancellation and Refund Policy for information about the process and any applicable fees.

7. Contact Us

If you have any specific questions or concerns regarding the distribution of our travel services and products, please reach out to our customer support team at [contact email/phone number].